3 things to consider before adding a shiny AI feature to your product

By: Sarah Huffman | 3 minute read

Outlets: Technical.ly

Published: August 27, 2026

Words: 56

Last Updated: 1 month ago

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Adding AI to a tech product doesn’t immediately help users solve a problem. Sometimes, it can even have the opposite effect, adding unnecessary hurdles to the user experience. “A useful product gets out of the user’s way.” Elizabeth Garrison, Shaping Development Instead, consultants are saying to start by figuring out what customers actually need, rather […]

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