AI is providing emotional support for employees – but is it a valuable tool or privacy threat?

By: Nelson Phillips, University of California, Santa Barbara and Fares Ahmad, University of California, Santa Barbara, The Conversation

Outlets: The Conversation

Published: November 20, 2025

Words: 1,269

Last Updated: 4 days, 18 hours ago

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By Nelson Phillips, University of California, Santa Barbara and Fares Ahmad, University of California, Santa Barbara

As artificial intelligence tools like ChatGPT become an increasingly popular avenue for people seeking personal therapy and emotional support, the dangers that this can present – especially for young people – have made plenty of headlines. What hasn’t received as much attention is employers using generative AI to assess workers’ psychological well-being and provide emotional support in the workplace. …

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