AI Usage in Charlotte Retail: Balancing Technological Advancement with Humanity

By: Mary Shanahan

Outlets: Queens University News Service

Published: October 17, 2025

Words: 717

Last Updated: 1 month ago

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As artificial intelligence (AI) begins to influence nearly every aspect of daily life, the retail industry has proven to be an ideal ground for its application and growth. From social media marketing to supply chain management, AI has become an unstoppable force shaping how businesses operate and how consumers shop.

Whether shoppers have recognized its application or not, AI has been present in retail for years. Most shoppers are familiar with algorithm-based ads tailored …

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