‘Big five’ Indiana utilities defend rates in regulator questioning

Indiana regulators pointedly questioned the state's biggest energy providers after years of rate increases and other frustrations for incensed ratepayers.

By: Leslie Bonilla Muñiz

Outlets: Indiana Capital Chronicle

Published: March 24, 2026

Words: 1,226

Last Updated: 4 months, 1 week ago

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Indiana regulators on Tuesday spent hours questioning the state’s biggest energy providers on their rates, customer service and more amid rising frustration from ratepayers.

Utility representatives testified that customer usage is the primary driver of high bills — linking factors like extreme temperatures, home insulation or appliance efficiency.

Action is coming, per Indiana Utility Regulatory Commission Chair Andy Zay.

“I’ll get in trouble for this, but I’ll say about 30 days, and give me some …

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