Extension Works: The cost of quiet

Why communities can’t afford passive business engagement

By: Nate Bernitz

Outlets: NH Business Review

Published: June 8, 2026

Words: 1,088

Last Updated: 2 days, 17 hours ago


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Some of the most important conversations between local government and business owners never happen.

In many communities, interaction between local government and businesses happens only when necessary: a permit application, a complaint or a problem that’s boiled over. To some extent this is intentional, but more aptly it’s simply the default.

That kind of interaction is essential, but it isn’t designed to surface early concerns, explore emerging opportunities or build shared understanding over time. Much …

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