State’s technology office more than doubles number of completed projects in 2025

By: Alexander Castro

Outlets: Rhode Island Current

Published: February 10, 2026

Words: 872

Last Updated: 2 weeks, 6 days ago

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Nearly 90,000 tech support tickets handled; 52,697 vendor invoices processed; 4,559 PCs freshly configured; and four pay cycles processed for more than 15,000 state employees.

2025 was a busy year for the state’s IT department, formally known as the Division of Enterprise Technology Strategy and Services (ETSS), a subunit of the Rhode Island Department of Administration.

“The work performed with our state agency partners in 2025 is unprecedented,” Chief Digital Officer Brian Tardiff writes in …

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