When suicidal calls come in, who answers? Georgia crisis line response rates reveal gaps

By: Andy Miller, Rebecca Grapevine

Outlets: Georgia Recorder

Published: January 29, 2026

Words: 1,382

Last Updated: 3 weeks, 5 days ago

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If you or someone you know may be experiencing a mental health crisis, contact the 988 Suicide & Crisis Lifeline by dialing or texting “988.”

Kaitlin Cooke of Cartersville, Georgia, was contemplating suicide when she started calling a statewide mental health crisis line in 2018. She said she would sneak outside and call the hotline behind her car, where her boyfriend would not hear her.

The counselors who answered her calls were there for her …

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